Yes, the downloader folder is just under my subdomain name, and I am only host for this website. This was second time I installed Magento, and no lucky I still couldn’t use Magento Connect Manger. I will check all you’ve said letter on, for me, those are harsh job.Thanks again, you are so nice and patient; your business will grow quickly.

Your Magento store appears to be broken – as I can see your admin area by going to yourdomain/admin, I should be able to see Magento Connect by going to yourdomain/downloader.

If you have shell access to your hosting, I would try resetting pear or mage (depending on what version you are using) – with the following command, run from the web root folder:

./pear mage-setup

OR

./mage mage-setup

I would also check the settings in your admin area, as well as in your database, to see if you have specified any custom admin or site URLs, ensure all of your file/folder ownership and permission settings are correct, and clear your cache.

Does the downloader folder actually exist in your webspace?

If you are aware of when the downloader was working, I would consider rolling back to any backups you have from this point, or if it is a new install, I’d consider installing again.

As the site isn’t hosted with us, this is purely guesswork and we can’t investigate your issue properly, but I can tell you that the site isn’t working as it should.

Good luck!

mydomain/downloader

The admin URL and extensions you’re using shouldn’t have any bearing on this URL. The only change to it would be if your domain isn’t in the web root (i.e. if you have to go to mydomain.com/shop/ to see the Magento store, then the URL would be mydomain/shop/downloader).

You can also access Magento Connect through the admin area of your Magento store. Hope that helps!

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