How do I update my credit card details?

To update your card on file, please log in to your billing account.  If you have a due invoice, you will be able to add a card using the following steps. 

To start please Login and click on 'Billing Accounts' and then remove your old card.

To update your card details, click 'Overview' in the left hand menu and then  Pay Now next to a due invoice.  You will now be able to enter your card details and confirm the payment.

Once the payment has completed, your card will now be authorised and stored securely on file to be used for any repeat payments in the future.

If you get any errors when you enter the new card details, please contact us with a copy of your error message and we will help you to sort out your new details. We are available via live chat in your billing area, or you can contact us.