UK Datacentres and Support Staff
When you're hosting a website that caters to a UK or EU audience, it doesn't make sense to host your website on the other side of the world. Furthermore, when you have to deal with support staff, you want to know that they are in an office in the same country as the server your site is running on.
That's why we are proud that we're based, located and serving all our clients exclusively from the North West of England. Our 0845 number doesn't route through Dubai, and neither does your website (unless of course you or your customers are from Dubai!).
The entire Datacentre network is redundant and monitored on several levels to ensure the optimal uptime and stability is achieved. Every service, switch, router, firewall and managed server is monitored internally and externally by dedicated support staff, who are on hand 24/7 to resolve issues before they affect your services.
Fast, Resilient Network
The Datacentre network is a fibre-optic, multiple facility design, that connects all services to the Internet at no fewer than four top-tier locations, ensuring maximum speeds and availability.