Web Hosting Support

Beyond fast speeds, amazing technology, and great uptime records, we realize that we must judge our success on how well we have supported our clients. There is a wealth of useful information and guidance available on our site for you to use to resolve any issues you may be having, and if you can't find what you need, we are only a quick phone call, email or Live Chat away from helping you.

• Video Bank

  Select the appropriate section from below to see a selection of walkthrough video tutorials for common tasks.

  • Domain Names

    Guides on updating, editing, and transferring domain names with your current registrar.

  • Email tutorials

    A set of guides for setting up and managing email accounts across a variety of email clients.

  • Hosting tools

    Useful guides for the correct operation of PuTTY, FileZilla, phpMyAdmin and other handy hosting tools.

  • Plesk Control Panel

    A set of guides to the advanced funtionality of the Plesk Control Panel can be found here.

  • CMS Tutorials

    Tutorials for using a variety of Content Management Systems, including WordPress, Joomla, and Drupal.

• Our Online Community

  If you have a question regarding our services, need some support, or just want to talk online business - then look in here. Your question has probably been answered before!

  Visit forums

  Still Stuck

  Couldn't find your answer? Don't know what to try? Submit a ticket to our Support Team, and we'll get back to you as soon as we can.

  Submit a ticket