Magento Server Packages
Included as standard
Online security has never been more important and we provide a set of measures to help protect you from the moment you are using us. With our server monitoring, ModSecurity, Fail2ban and Malwaredetect, we’re proactively looking for issues and mitigating threats at all times. We also provide our own bot blocker definitions to protect your site performance from real-world bot threats.
Multiple Backup Options
Using your Plesk Obsidian Control Panel, you can run on-demand backups of any or all of your sites. You can also set up recurring backup schedules, and store completed backups off-server with support for AWS S3 storage, Google Drive, One Drive, and FTP.
We can your webspace for recently changed files every day, and the server once a month. If malware is detected, we validate the finding and present a course of action for you to help resolve Malware issues quickly and prevent future occurrences.
Optimised Website Performance
We are experts at optimising site performance and delivering the latest technologies to provide the best load times possible. Working with you and your developers, we’ll suggest solutions such as Varnish or Redis, and help you implement them.
Let’s Encrypt SSL with SSL IT
Via your control panel you can issue free Let’s Encrypt SSLs, using the SSL IT functionality, for as long as the site is live on your server. Let’s Encrypt is an industry-leading standard and completely free, and a very effective alternative to the processes required to order a ‘traditional’ SSL.
Cloudflare CDN & Security
Either purchasing direct from us, or allowing us access to your existing account, we’ll help you utilise and integrate Cloudflare to your sites - giving you greater performance, security, and faster load speeds across the globe.
Productive Dev Tools
A ready to code environment with Multiple PHP Versions and handler types out of the box, Composer for each domain and Git integration with the Plesk Obsidian control panel meaning you can get to work straight away with no fuss.
AWS Platform Scalability
Leveraging the power of the AWS platform you have a world of growth, performance, and technology that we can leverage for you as you scale. Need more resource, a cluster, or specific instances to run specific tasks - AWS has all you need.
Pro-active management & expert support
We know that your website is critical and we take the responsibility of hosting it seriously. We pride ourselves in offering responsive, helpful support and proactive management. It’s one of the many reasons why we are trusted by some of the UK’s biggest ecommerce brands.
5 star support from our UK Technical Support and Sysops team
Multiple Support Channels
Email support runs 365 days a year, and during the week we are also contactable via Live Chat and telephone - so you have a range of options for getting in touch, depending on your needs.
We provide support for your hosting every day of the year, and there’s never a day we don’t provide email support services - meaning you won’t have a day you can’t ask us for support, ever.
24/7 Server Monitoring
Clients paying for Advanced Management have their servers monitored 24/7, with 12 unique service uptime checks so that we are alerted to service affecting problems as they occur.
100% Uptime SLA
Unscheduled downtime is unacceptable at any time, so we offer a 100% SLA to show our commitment to keeping your store always online.
Magento Hosting Experts
Our Magento Solution Specialists, developers and technical support teams are available to share their expertise whenever you need it.
Your server will be provided with all the tools you need to get started. If you need any help getting going, just get in touch.
If you have any compliances to meet - such as PCI, or Penetration Testing - we’ll help you pass. Let us know what you need in advance and when this will occur. We’ll also look at your reports after the event and help process anything that needs fixing to complete your audits.
Malware Protection & Notification
We run daily malware scans, meaning if you are unfortunate to be the victim of an attack we can often notify and assist you in cleaning it up before it becomes a serious problem for you or your customers.
Resource Monitoring & Management
Clients who are running out of resources will be contacted by our teams to suggest routes to reduce usage where possible, or upgrade if needed. We’re also happy to look at temporary upgrade options to help with short-term promotions and issues.
Dedicated Support Team
We will often proactively reach out to you if we see ways in which you could enhance your use of our hosting technologies. If you want information on how to best utilise one of the features or technologies included with our hosting, you always have our Support Team on hand to provide you with consultancy.
Migrations & Upgrades
We handle all internal website migrations ourselves. We have a variety of techniques and resources to minimise disruption and downtime following the migration. We also offer post-migration care to reduce any impacts that may come from moves, making a potentially very difficult and complex situation as simple as we can, for you.
We make sure we roll out maintenance updates to your server and the underlying technologies, so you don’t have to. If there’s an urgent fix in response to a vulnerability, we’ll work to roll out the patch to you as quickly as possible, and ensure you’re aware of any downtime and risks while we do it.
Top Brands Trust Nublue
Nublue has built a reputation for high quality hosting with 5-star support and proactive management. That’s why we are trusted by ambitious brands across the UK. Read our reviews to see what they say.
SIMPLIFIED WebOps with Plesk Obsidian
A complete set of website management, productivity and automation tools at your fingertips.
Plesk Obsidian's simple, one-dashboard platform helps you effortlessly build and manage your projects, secure against vulnerabilities and automate your day-to-day tasks.
Fast, Easy Development
All major php versions, built in Composer functionality, GIT integration and easy deployment from GitHub, Bitbucket or a local repo means you can start creating immediately with no hassle.
Simple, Effective Security
Your own private Firewall, Brute Force Detection System (Fail2Ban) and Web Application Firewall (ModSecurity) give you all the tools to protect your site as you need.
High Performance Website Delivery Technology
Serve your site with apache and/or Nginx with php-fpm. Advanced features like Nginx Caching give your high traffic site the response time edge.