Callum Humpage
Trainee Technical Support Agent
About Me
A well-travelled graduate from the University of Central Lancashire who’s spent the last year in Bavaria, Germany as a QA Tester for Fujitsu. During his time at university, Callum was a course representative, listening to the issues of the students and getting those ideas and problems heard by the staff.
He has varying interests from cycling, climbing, music, traveling, gaming and learning a new language and outside of work is spent playing video games with the occasional days of Dungeons&Dragons.
I Am An Expert In...
Magento
Linux
Cerb
Customer Service
Plesk Onyx
Trouble Shooting
Callum loves to get to know people and hearing them out, whether that means being a heartful ear for them to rant to or listening to their excitement about their interests. This makes him an excellent Support Agent as he prides himself on being a people-person, showing empathy to another’s situation and really understanding where they’re coming from to reach a mutual understanding.