A Nublue Magento Retainer helps you engineer your growth online and means that your website’s ready to adapt to whatever’s coming next. We offer a tailored, personalised service through our dedicated and knowledgeable account managers. The package includes a range of services and support, including a number of features we feel are key to evolving your online presence and improving performance.

Retainer Contract Fee includes

  • Account Manager

    Dedicated Account Manager

    For whom you’ll be given a direct email address and phone number and they can be contacted at any time during office hours

  • Project/Account Support

    Project/Account Management and Consultancy

    We offer advice, guidance and access to our technical expertise. Always someone at the end of the phone.

  • Piority 1 Support

    Priority 1 Support and Resolution

    Support and resolution via the path of least resistance. All work which is not Priority 1 is charged on a time and materials basis.

  • Project Management Access

    Project Management Access

    Teamwork project management system access for named contacts

  • Development Server

    Development Site

    A development site on our dedicated Nublue development server, with version control integration.

Work can include

Technical/System Support & Fixes

User Experience enhancements

Feature Development

Magento upgrades & patching

Performance Enhancements

Strategy Development

Conversion Rate Optimisation

Technical SEO

Analytics data analysis & reporting

Contract Terms

There are three options for contract length – monthly, quarterly or annually. Contracts will be billed in reflection of this (e.g. a monthly contract will be invoiced monthly). Customers on a quarterly contract will be billed quarterly and yearly, one annual invoice.

Make change easy

Arrange your plan now and get in touch with our customer support team

Talk with us
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"Our ongoing development strategy with Nublue really brought our website on in leaps and bounds. They fixed our login features and updated our branding, and worked really hard to make sure our website performed much faster. The team were always ready with advice or support whenever we needed it. Fantastic results."

- Jason Gladwin / NHS